Fix Verizon slow internet: why is Verizon so slow?

Anton P. | October 27, 2023

Verizon slow internet problems can occur because of your network, router, devices, internet plans, or service provider. Sometimes, you can restart your device (computer or router), which restores internet speeds. 

However, you might need to dig deeper into fixing the problem. Here, we explain possible reasons for Verizon slow internet and suggest solutions. 

Learn why Verizon slow internet affects your devices.

Why Verizon internet could be slow for you 

Verizon slow internet speeds can interfere with your connectivity for the following reasons:

  • Too many devices connect to the network and use too much bandwidth. 
  • Your Wi-Fi router is too far away from your devices. Objects might also block its signals.
  • Connection speeds drop because you use outdated firmware and must clean the router cache. 
  • If devices using Ethernet cables work fine, there might be issues with your Wi-Fi network.
  • If multiple devices engage in heavy activities like peer-to-peer actions, other devices can slow down.
  • Verizon slow internet could happen because of regular maintenance in the area. 
  • Malware can consume a lot of bandwidth and interfere with your connectivity.
  • Verizon upload and downloads speeds can be hindered because of network congestion.  

Could Verizon throttle your connection? 

Verizon does not seem to throttle its unlimited data plans. However, it has admitted to mistakenly slowing down wireless data speeds. One instance involved throttling California firefighters’ data speeds amid one of the largest fires. 

However, Verizon can slow down speeds due to network congestion and during peak usage hours. Such throttling is usually maintenance to support increased data usage. 

How to make Verizon slow internet faster

Verizon slow internet speeds can be solvable by managing your network settings and router. For instance, manage devices going online and kick unwanted guests off your network. Before you contact Verizon support, follow these steps to solve the issue: 

  1. Look at your home or mobile data plan 

Your chosen plan might no longer support your growing network. Thus, you might need to consider getting a different deal. This recommendation applies to both home and cellular data customers. 

In 2018, Verizon launched its home internet plans. Depending on your location, Verizon promises a download speed between 70 and 300 megabits per second. In certain areas, the speed might reach 1,000 megabits per second. Also, the plans do not feature data limits/caps. 

  1. Run an internet speed test

Your plan will suggest the internet speeds you can expect. Thus, run a speed test to see how your actual connectivity matches. However, remember several factors even if the speed is lower than expected. For instance, the number of network devices can reduce the speed. 

  1. Turn device off

Turn off the device that struggles to support your browsing. It could help reconnect to the network more smoothly. 

  1. Check your router

Customers should maintain their routers to help them operate effectively: 

  • Put your router in an open area, uncovered by objects. 
  • Check firmware updates to keep your router running the latest version. You can find updates via the router admin panel. 
  • You can reboot your router to delete the cache from the device. A quick reboot can also help pick the least crowded frequency channel. 
  1. Disconnect unnecessary devices 

It is best to disconnect some devices from your Verizon network. Internet speeds can significantly improve if fewer devices go online. Thus, you might turn off devices that use a lot of bandwidth. 

  1. Avoid Wi-Fi interference 

Other devices can affect the connectivity on the 2.4 GHz band. For instance, your microwave can interfere with your internet speeds. Therefore, using 5 GHz helps signals operate more efficiently. 

  1. Verizon internet is slow at a particular time 

Verizon slow internet speeds could occur because of maintenance in your area. In other cases, you might encounter some issues during peak usage hours. It means that a lot of users connect to the internet. Hence, service providers like Verizon could manage connections to support all customers. 

  1. Solve Wi-Fi piggybacking 

Verizon slow internet could occur because of unauthorized access to your network. That means neighbors or other individuals use it without your consent. As a result, they consume bandwidth, leaving less for your actual activities. 

It is best to change your network password to prevent unauthorized access. You can disconnect unwanted users by accessing your router’s admin panel 

  1. Scan for malware 

You should ensure that your devices are malware-free. Do this by running regular antivirus scans. Then, you can see if an infection is to blame for the slow Verizon internet. Malware can interfere with your speed by consuming bandwidth to send data or perform other activities. 

  1. When to contact Verizon support 

Verizon slow internet can occur because of an issue with Verizon services. Thus, other solutions might not offer much improvement. Then, try contacting Verizon and explaining what your issue is. However, we do suggest trying all troubleshooting steps before reaching out to support. 

Add more security to your network 

You can improve your network by installing a VPN. A Virtual Private Network encrypts your internet traffic, making you more private and secure. Additionally, it can protect your system from particular speed interruptions.

Anton P.

Anton P.

Former chef and the head of Atlas VPN blog team. He's an experienced cybersecurity expert with a background of technical content writing.


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